Horizon Patong Beach Resort & Spa7.888569, 98.293412
According to guest reviews, the hotel has been rated as Best Family Hotels in Thailand
The traditional 4-star Horizon Patong Beach Resort & Spa boasts a sauna, a golf course and a Jacuzzi as well as setting in a central district of Phuket. With accents of Thai architecture, the hotel was built in 2001 and renovated in 2009.
Horizon Patong Beach Resort & Spa is set just minutes away from the wonderful white-sand beach. The property is neighboring bars and restaurants as well as Jungceylon Shopping Center, which is around 10 minutes` walk.
The venue is a short walk to shopping centers and a market.
Horizon Patong Beach Resort & Spa lies within 35 minutes’ drive to Phuket International airport.
Horizon Patong Beach Resort & Spa provides 160 guestrooms appointed with a private safe, pay television, television with satellite channels, a lounge area and a refrigerator for a pleasant stay in Phuket. The property boasts views of Phuket's West Coast from its rooms. The elegant rooms feature bathrooms with a shower, a hairdryer and complimentary toiletries.
Eat & Drink
At the lobby restaurant guests can enjoy Italian cuisine. Billiards and a terrace are provided in the Daytime At The Poolside bar. Guests can wine and dine at Coyote Phuket and Ristorante Roma da Mauro, located in the neighborhood.
Computers, a business corner and printers along with a storage room, a designated place for smoking and an elevator are available for guests.
Leisure facilities in Horizon Patong Beach Resort & Spa include loungers, a shared lounge and a swimming pool. The property offers fitness classes and a gym to keep shape.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2009. Number of rooms: 160.
On-site car park
Late check-in/ -out
24-hour room service
Paid babysitting/ Child services
Outdoor swimming pool
In-room air conditioning
Children's play area
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
- Paid airport shuttle
- 24-hour room service
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Wake up service
- Newspaper service
- Bell staff/Porter
- Breakfast room
- Restaurant buffet
- Swim-up bar
- Poolside snack bar
- Special diet menus
- Buffet breakfast
- Business centre
- High chairs
- Paid babysitting/ Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Garden view
- Pool view
- In-room air conditioning
- Free in-room safe
- Connecting rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Turndown service
- In-room desk
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- Cable/ Satellite television
- International calls
- Direct dial telephone
- AM/FM alarm clock
Rooms and availability
1 Double bed
In the Room
2 Single beds2 Single beds, 2 Single beds or 1 Double bed, 1 Double bed
2 Single beds or 1 Double bed2 Single beds or 1 Double bed, 2 Single beds, 1 Double bed
2 Single beds or 1 Double bed
Sleeping arrangements for 4 persons
- City landmarks
Rating by category:
Family room still large but definitely needs a full refurb as does the whole hotel. Broken bathroom door-2 days to replace lock, air con broken by workman. Beware of room service which is now extremely expensive eg burger with chips 290baht & I usually get 20% off-now that's only for Indian food! Added to the total of $590 baht was huge service fee 64baht & vat 34baht, burgers were tiny & not worth the money a few chips & an empty tomato case with a bit of lettuce in it. My 14 year old was still hungry after this poor meal. I have been going to horizon for a few years but this was definitely the last time as I have got a much better hotel nearby at 2/3 less than horizon. Several people also said hotel much too expensive & is very out dated. btw internet is usually slow most of the time even going to sit in lobby was useless is definitely not high speed. There are heaps much better hotels than horizon. Was quieter this time as not full of extremely noisy guests.
Needs a full refurb, now under new owner as lease ran out, definitely needs a full refurb & only value is a 2 star.
I choose family room and pay extra than standard double to allow for 2 older children. I also call Booked.net ofice to confirm no extra charge, the operator check with horizon and was told if my children not older than 15 there wil b no extra charge.when we checked in, hotel said I have to pay more because booking was only for 2 people.I Tried to argue that the fam room is for 3 adult 1 child. They charged me extra 2000baht pernight, on top of 3200baht/night, I didnt have choice, and felt it was a rip off. Wld not go back there again.
Resort was really well located and staff helpful and friendly. Restaurant was also good for both breakfast and dinner.
The beds at both the Patong & Karon hotles were the hardest beds I have ever slept on. They didnt provide the comfort I would expect from a hotel.
Using dirty bed covers all the times, rude staff reception need to respect the customers and behave nicly, need very long time when you ask for something, buffet breakfast was not that much nice and few options
The friendly and helpful staff and the quality of the resort amenities.
All good, although the bathroom was a bit dated.
There was mosquitoes in our family room. The aircon did not work, had to call in the maintenance guy, only the second day the aircon worked. The toilet had poor drainage system. I would not go back there.
We were given a terrific1st level room with a balcony overlooking one of the hotels two well maintained swimming pools. There was bar service available at both pools and an ample amount of lounges surrounding them. Staff were always very courteous and on one occassion when we had an airconditioning malfunction they sent maintenance staff within minutes to fix the problem. The proximity of the hotel to the beach, shops,markets & restaurants was a plus as we were able to walk to most of those places.
Location from Patong Beach, Maintenance & Staff Response
The airconditioning worked but the stay was a pain and all staff need a training in customer service they ruined my stay
They Lie and they insult people who stay there
I loved all the staff. Nothing was a bother. We felt like they really got to know us.The location of the Hotel is so central to shopping and right accross the road from Patong beach. The facilites were adequate for a resort.
The bathrooms were a little run down.
I did not like that hotel there were things croling on the walls of my room and thire maneger ( cant remamber her name) made my staye there ....hill.... It was like she wonted me to have abad time I will not be gowing there again even if thay beged me to bs, dont go there
The hotel lobby staffs weren't friendly when we asked question about the room.As their English speaking slang a bit different that made us hardly to understand,they showed up impatient face when we asked to repeat something.Hot water didn't work well.Room with balcony but the only view was a wall of another building.There are more better hotels nearby the beach with cheaper rate.
Thanks to the staff I had a very enjoyable stay, I did request an extra 5 days, however you were fully booked.
It was extremely close to the beach and shops. Hotel staff were friendly esp the pool barman "Tommy".
Although the accom was very well kept and looked after it was starting to age a little.
comfortable big beds in the family room category. Easy Access to the beach and to the back main road.
No Elevators at all ... I stayed at level 3 and i was going up and down using stairs. No access cards. Old fashioned keys. No internet access in the rooms . Only in the reception.